Practical support when you need to communicate with the council.
Contacting the council about Housing Benefit, Council Tax Reduction or other support can sometimes feel difficult, especially when you are unsure who to speak to, what information to provide or how to explain your situation.
Our Contact the Council on Your Behalf service provides practical support with council communications, helping you communicate clearly and ensuring important questions, requests and information are properly addressed.
Where appropriate and with your permission, we can help communicate with the relevant council department on your behalf and keep you informed about what is happening.
Who Is This Service For?
Contact the Council on Your Behalf may be particularly useful for people who:
- Find it difficult to communicate with the council
- Are unsure which council department to contact
- Need help following up on an application or claim
- Have received a council letter and need clarification
- Are waiting for a response from the council
- Need help communicating about Housing Benefit or Council Tax Reduction
- Find phone calls or official correspondence difficult to manage
- Want support keeping track of council communications.
Making Council Communication Easier
Sometimes, the hardest part isn’t knowing that you need help, it’s knowing who to contact and what to say.
Where appropriate, we can help you prepare your communication, contact the relevant council department with your permission and help you understand any response you receive.
Our aim is to make communicating with the council clearer, more organised and less stressful, while helping you stay informed about your case.
Contact
- 60 Tottenham Court Road, London, UK
- 020- 3488- 5381
- info@southeastspecialists.co.uk
